Contact Us

At Ujote, we are committed to clear, timely communication with developers, partners, and users. Please use the channels below to reach our support specialists, and we will reply from [email protected].

General Inquiries

For questions about features, pricing, billing, or account matters, contact us at [email protected]. To help us respond efficiently, include your name, organization, and a concise description of your inquiry.

Developer Submissions

Developers wishing to publish apps or integrate with Ujote should submit details to [email protected] with the subject “Developer Submission.” Please provide: app name, target platform, a short description, core features, pricing/licensing model, and required assets (icon, screenshots, and any demo video). If available, include a link to a sandbox or staging environment and contact details for follow-up.

Our team will assess the submission against technical and marketplace criteria and respond with the next steps or questions within the stated timeline.

Response Times

We acknowledge inbound messages within one business day. General inquiries typically receive a substantive reply within two business days. Developer submissions undergo a technical review, with updates provided within five to seven business days, depending on complexity and queue volume. For urgent matters, please mark the subject as “Urgent” to help us triage more quickly.

Privacy and confidentiality are respected in all correspondence; your information is handled in accordance with Ujote’s Privacy Policy.